We are confident that you will be happy with the quality of our products and we stand behind every single item. We take great pride in making sure you get exactly what you ordered, perfectly printed, absolutely correct, on time, every time.
However, if for any reason you are not pleased, we want to know. Please contact us within 14 days of receiving your order to initiate an exchange or return authorization. Due to the personalized nature of our products, we cannot accept returns based on customer input errors (e.g., typos, layout).
In the case of a Luscious Verde error, please accept our sincere apology and be assured that we will remedy the error as quickly as possible. Once notified of our error, we will offer you a full refund, credit towards future purchase or complete exchange with the quickest shipping option possible. If you select a full refund, we will ask that you please return the order in its original form and packaging. We will issue a refund as soon as we receive the shipment. We reserve the right to reject any returns and exchanges that do not meet these conditions.